ALLSKIN | MED Partner Clinic SurveyThank you for being a valued partner of ALLSKIN | MED.Your insights are important to us, and we’d love to hear your feedback to further enhance our services and support to you. Step 1 of 616%How did you first learn about ALLSKIN | MED?Please selectAttended a webinarMeeting with an account managerAt an eventSocial mediaGoogleReferral or recommendationExisting customerThrough another brandOther (please specify)Please SpecifyWhat motivates you to stock ALLSKIN | MED? (Select all that apply) To enhance in-clinic results Exclusive to professional skin clinics To complement another brand Clinical data Quality of products Service and support from Aestheticare Pricing Reputation of ALLSKIN Reputation of Cantabria Labs Reputation of Aestheticare Other (please specify)Please SpecifyWhat contributes most to ALLSKIN | MED’s success in your clinic? (Select all that apply) Clinical data Price point Marketing support Before-and-after images Unique technologies and ingredients Account manager support Promotional campaigns Other (please specify)Please SpecifyWhat factors most influence your decision to recommend skincare products in-clinic? (Select all that apply) Price point Customer support Product ingredients Clinical efficacy / science-backed Patient skin type / concerns Availability & supply reliability Ease of use Training & education provided by the brand Sustainability & ethical considerations Packaging & presentation Brand awareness Other (please specify)Please SpecifyHow do you feel about the pricing of ALLSKIN | MED products?Appropriately positionedToo expensiveToo cheapI don’t have an opinionWhat are the biggest challenges you face when selling ALLSKIN | MED in your clinic? (Select all that apply) Patient price sensitivity Patient awareness of other brands Patient loyalty to other brands Lack of in-clinic promotional support Lack of product samples Patient adherence to post-treatment skincare Stock availability / supply issues Lack of training or product knowledg Product performance / past results Other (please specify)Please SpecifyAre there any competitor brands you prefer over ALLSKIN | MED?If so, why?Have you experienced any patient objections to ALLSKIN | MED products? What were their concerns?We’re looking for ways to better support our partners. Please select any of the following ways you feel we could do this: More product training Advanced treatment protocol guides Dedicated business consultations Business growth tips Marketing materials Increased account manager contact Stock management assistant Industry trends & insights knowledge Education materials Customer acquisition strategies Other (please specify)Please SpecifyHow well do you feel your account manager understands your clinic’s needs and business goals?Extremely wellWellNeutralNeeds ImprovementPoorlyPlease provide any other suggestions of how we can improve our support to you:Please rank the following types of marketing support in order of importance to your clinicBlog articles (educational & promotional)Very ImportantImportantSomewhat ImportantNot ImportantSocial media content templates (posts, stories, reels)Very ImportantImportantSomewhat ImportantNot ImportantCo-branded campaignsVery ImportantImportantSomewhat ImportantNot ImportantWebsite guidanceVery ImportantImportantSomewhat ImportantNot ImportantIn-clinic merchandising materials (posters, leaflets, brochures)Very ImportantImportantSomewhat ImportantNot ImportantProduct shelf displaysVery ImportantImportantSomewhat ImportantNot ImportantBrand/product presentationsVery ImportantImportantSomewhat ImportantNot ImportantVideo content (explainer videos, tutorials, testimonials)Very ImportantImportantSomewhat ImportantNot ImportantEmail marketing templates (newsletters, promotions, updates)Very ImportantImportantSomewhat ImportantNot ImportantPlease rank the following types of marketing content in order of importance to your clinicHero product focus (spotlighting key products and innovations)Very ImportantImportantSomewhat ImportantNot ImportantSeasonal or themed campaigns (e.g., summer, Christmas)Very ImportantImportantSomewhat ImportantNot ImportantProduct descriptions & pricing guides (clear and concise information for patients)Very ImportantImportantSomewhat ImportantNot ImportantClinical data and researchVery ImportantImportantSomewhat ImportantNot ImportantBefore & after photos (real patient results for credibility)Very ImportantImportantSomewhat ImportantNot ImportantFaculty/expert-led content (dermatologist insights, Q&A, recommendations)Very ImportantImportantSomewhat ImportantNot ImportantCustomer testimonials & reviewsVery ImportantImportantSomewhat ImportantNot ImportantEducational content (ingredient deep dives, skincare tips, treatment benefits)Very ImportantImportantSomewhat ImportantNot ImportantAre there any specific products, brands, or treatments you think would complement ALLSKIN | MED?Are there any skincare concerns you wish ALLSKIN | MED addressed better?How satisfied are you with the overall quality of ALLSKIN | MED products?Very SatisfiedSatisfiedNeutralUnsatisfiedVery UnsatisfiedWhat other marketing or promotional support would help you sell more ALLSKIN | MED?How often do you visit the ALLSKIN | MED website (allskinmed.co.uk)?DailyWeeklyMonthlyQuarterlyRarelyNeverHow often do you visit the Aestheticare website (aestheticare.co.uk)?DailyWeeklyMonthlyQuarterlyRarelyNeverWhat are your primary reasons for visiting the website? (Select all that apply) To learn about our brands To research product ingredients/technologies To understand skin indications To find out about new product launches To access educational content or tips To download marketing toolkits/materials To shop for products/place orders To view customer success stories / case studies To check pricing and promotions To learn about industry news and trends To learn about upcoming events or webinars To access professional resources via Aestheticare Academy To contact ALLSKIN Other (please specify)Please SpecifyHow easy is it to find the information or products you need on ALLSKIN | MED.co.uk?Very EasyEasyNeither Easy nor DifficultDifficultVery DifficultAre you happy with the number of emails you receive from us?Yes, I receive just the right amountToo many emailsNot enough emailsName First Last Clinic NameEmail OccupationAestheticianBusiness ownerClinic managerDermatologistNurseDoctorSkin ConsultantOther (Please Specify)How long have you worked in the Aesthetics industry?Less than a year2 – 5 years5 – 10 yearsMore than 10 yearsWhat are your top priorities for the future?
