ALLSKIN | MED Partner Clinic Survey

Thank you for being a valued partner of ALLSKIN | MED.

Your insights are important to us, and we’d love to hear your feedback to further enhance our services and support to you.

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16%

How did you first learn about ALLSKIN | MED?

Please Specify

What motivates you to stock ALLSKIN | MED? (Select all that apply)

Quality of products

Product results

Quality of service

Pricing

Customer support

Reputation of ALLSKIN

Reputation of Cantabria Labs

Reputation of Ferndale Pharma / AESTHETICARE

Other (please specify)

Please Specify

What contributes most to ALLSKIN | MED’s success in your clinic? (Select all that apply)

Clinical data

Price point

Marketing support

Before-and-after images

Unique technologies and ingredients

Account manager support

Promotional campaigns

Other (please specify)

Please Specify

What factors most influence your decision to recommend skincare products in-clinic? (Select all that apply)

Price point

Customer support

Product ingredients

Clinical efficacy / science-backed

Patient skin type / concerns

Availability & supply reliability

Ease of use

Training & education provided by the brand

Sustainability & ethical considerations

Packaging & presentation

Brand awareness

Other (please specify)

Please Specify

How do you feel about the pricing of ALLSKIN | MED products?

What are the biggest challenges you face when selling ALLSKIN | MED in your clinic? (Select all that apply)

Patient price sensitivity

Patient awareness of other brands

Patient loyalty to other brands

Lack of in-clinic promotional support

Lack of product samples

Patient adherence to post-treatment skincare

Stock availability / supply issues

Lack of training or product knowledg

Product performance / past results

Other (please specify)

Please Specify

Are there any competitor brands you prefer over ALLSKIN | MED?

If so, why?

Have you experienced any patient objections to ALLSKIN | MED products? What were their concerns?

We’re looking for ways to better support our partners. Please select any of the following ways you feel we could do this:

More product training

Advanced treatment protocol guides

Dedicated business consultations

Business growth tips

Marketing materials

Increased account manager contact

Stock management assistant

Industry trends & insights knowledge

Education materials

Customer acquisition strategies

Other (please specify)

Please Specify

How well do you feel your account manager understands your clinic’s needs and business goals?

Please provide any other suggestions of how we can improve our support to you:

Please rank the following types of marketing support in order of importance to your clinic

Blog articles (educational & promotional)

Social media content templates (posts, stories, reels)

Co-branded campaigns

Website guidance

In-clinic merchandising materials (posters, leaflets, brochures)

Product shelf displays

Brand/product presentations

Video content (explainer videos, tutorials, testimonials)

Email marketing templates (newsletters, promotions, updates)

Please rank the following types of marketing content in order of importance to your clinic

Hero product focus (spotlighting key products and innovations)

Seasonal or themed campaigns (e.g., summer, Christmas)

Product descriptions & pricing guides (clear and concise information for patients)

Clinical data and research

Before & after photos (real patient results for credibility)

Faculty/expert-led content (dermatologist insights, Q&A, recommendations)

Customer testimonials & reviews

Educational content (ingredient deep dives, skincare tips, treatment benefits)

Are there any specific products, brands, or treatments you think would complement ALLSKIN | MED?

Are there any skincare concerns you wish ALLSKIN | MED addressed better?

How satisfied are you with the overall quality of ALLSKIN | MED products?

What other marketing or promotional support would help you sell more ALLSKIN | MED?

How often do you visit the ALLSKIN | MED website (allskinmed.co.uk)?

How often do you visit the Aestheticare website (aestheticare.co.uk)?

What are your primary reasons for visiting the website? (Select all that apply)

To learn about our brands

To research product ingredients/technologies

To understand skin indications

To find out about new product launches

To access educational content or tips

To download marketing toolkits/materials

To shop for products/place orders

To view customer success stories / case studies

To check pricing and promotions

To learn about industry news and trends

To learn about upcoming events or webinars

To access professional resources via Aestheticare Academy

To contact ALLSKIN

Other (please specify)

Please Specify

How easy is it to find the information or products you need on ALLSKIN | MED.co.uk?

Are you happy with the number of emails you receive from us?

Name

First Last

Clinic Name

Occupation

How long have you worked in the Aesthetics industry?

What are your top priorities for the future?