I wanted to take a moment to share some important updates about how we’re evolving at Ferndale Pharma, including our work as the exclusive UK partner for Cantabria Labs and that of our AesthetiCare team – all with the aim of better supporting you and your clinic.
Since 2008, we’ve proudly partnered with professional skin clinics across the UK, bringing clinically proven skincare solutions through our collaboration with Cantabria Labs, the dermatological experts behind Heliocare, very high-level full spectrum sunscreens and, more recently, the skin-clinic-exclusive ALLSKIN | MED professional dermatological skincare range.
As the needs of skin professionals and patients grow, so must we. That’s why we’re restructuring our UK dermatological skincare business into two dedicated units. The Aesthetic business unit and our AesthetiCare team will focus on the professional, skin-clinic-exclusive ALLSKIN | MED range, and the Health & Beauty business unit will focus on Heliocare and the broader Cantabria Labs portfolio across its dermatological retail and professional channels. The changes are not happening immediately; they will occur in the coming weeks and months. I wanted to tell you about it now and provide some background so that when the relevant information is communicated, you have this context on what is happening and why.
Ferndale Pharma Aesthetics – Focused on ALLSKIN | MED Clinic-Exclusive Support
Our AesthetiCare team, led by Business Unit Director Rebecca Walton, are dedicated to supporting professional skin clinics, and they will focus on the ALLSKIN | MED range – the evidence-based, dermatological skincare range developed by Cantabria Labs exclusively for skin professionals, their patients and clients. This demonstrates the Ferndale Pharma and Cantabria Labs’ commitment to aesthetic clinics and skin professionals.
The AesthetiCare team will:
- Focus on the ALLSKIN | MED skin, scalp & hair solutions available only to skincare professionals, their patients and clients.
- Deliver education and business support so skin clinics can provide these clinically proven treatment-enhancing skincare solutions for skin regeneration, hyperpigmentation, melasma, and photoageing
- In addition, the AesthetiCare team will offer product specialist guidance on the Ferndale Pharma topical anaesthetic LMX4 Lidocaine 4% Cream*, which is indicated to make painful skin treatments more comfortable.
Ferndale Pharma Health & Beauty – Focused on Supporting the Cantabria Labs Community
The Cantabria Labs dermatological portfolio, featuring Heliocare, is available from a broader mix of dermatological skincare retailers. The Health & Beauty team, led by Roisin Wood, Executive Director and a Ferndale Pharma founder, will support and develop professional skin clinics as an essential part of this dermatological skincare retail community. This includes dermatological skincare retailers such as lookfantastic.com and facethefuture.com, high-level independent pharmacies and this month will see the first Heliocare sunscreens sold by Boots: Heliocare 360° Oil Free Gel SPF50+ for acne prone skin, Heliocare A-R Emulsion SPF50+ for sensitive skin with a tendency to redness and Heliocare 360 Pigment Solution Fluid SPF50+ to protect, correct and unify skin prone to hyperpigmentation will be sold in larger Boots store in the specialist skin section where products for skin health concerns are sold. A broader selection of Heliocare products will be available from Boots.com.
Coexisting in a multi-channel retail environment can be seen as a challenge, but it also provides an opportunity for increased awareness that can help everyone thrive. This is our goal.
The Health & Beauty team will:
- Ensure professional skin clinics remain central to the Heliocare and Cantabria Labs promotional strategy and support plan.
- Provide campaign activity, resources, and business development support to enable skin clinics to thrive as independent dermatological skin professionals in the broader mix of retailers.
What This Means for You
I know change can bring challenges and questions, so here are some key points to be aware of:
- Professional skin clinics partnering with ALLSKIN | MED will receive dedicated business development and education support from the Ferndale Pharma AesthetiCare team.
- Professional skin clinics partnering with Heliocare will receive dedicated promotional, business development and education support from the Ferndale Pharma Health & Beauty team.
- Professional skin clinics stocking ALLSKIN | MED and Heliocare will have a single ordering and online support hub for both product ranges.
- Our commitment to skin professionals and helping them thrive is stronger than ever:
- The evolution of Heliocare into a broader mix of retail outlets can provide challenges for skin professionals. We understand that and are committed to supporting and helping professional skin clinics thrive in this environment. The Health & Beauty team managing these brands and retail customers will ensure that happens.
- The AesthetiCare team is dedicated to the professional dermatological skincare range ALLSKIN | MED, which is researched and developed by Cantabria Labs exclusively for skin professionals and their patients and clients.
- Collectively, we will strive to help you, your business and your patients and clients achieve the best skincare results possible.
There will be further updates in the near future but in the meantime if you have further questions, please let us know.
Warm regards,
Roger Bloxham
Managing Director | FERNDALE PHARMA
Get in Touch
Telephone: 0800 019 5322
Email: [email protected]
Social Media: @AestheticareUK